Size and Detail
Dimension: 18 X 26 X 9 cm/ 7.09 X 10.24 X 3.54 inches
Volume: 6.3L
Weight: 0.28KG/ 0.62 lbs
High quality and made to last, The all-new Venus 2 mini backpack got more colours and is a little bit bigger! Whether going to work or class, this mini backpack will keep up with you or your kids. It is designed with comfort in mind but has just enough organizational pockets to keep things in order. The padded protection ensures that your daily essentials are protected while in the bag, so carry on!
* Adjustable shoulder strap.
* Two front pockets to organize your daily essentials.
* Two side slash pockets.
* Padded back panel.
* 100% recycled 900D Poly body material and 150D Poly lining keep you friendly to the environment.
Shipping & Return
SHIPPING POLICY
Shipping Information
The shipment we choose are USPS / Canada Post / Chit Chats
All orders are shipped with USPS Economy Tracked / Canada Post Tracked (depends on the delivery time and rate.)
Economy Shipping Services delivery is 5-10 estimated business
Days* depending on how far the recipient's location is from the shipping location.
* Delivery times are estimated. Due to COVID-19, expect delays
Standard shipping in lower mainland Vancouver is delivered by Chit Chats collect. It takes 1-8 business days. More info: How to pick up Chit Chats Collect Shipment
Free Shipping
Free shipping countries and regions: the entire United States and Canada
Shipping costs for other parts of the world are calculated separately.
Free ground shipping applies to all orders of US$29 or more. This offer is based on the merchandise subtotal before any promo discounts, taxes or additional charges. INUKBAG has the right to change this offer at any time. Shipments to Alaska, Hawaii and APO/FPO Military Addresses, do not qualify for free shipping.
Orders with free shipping with economy method.
Economy Shipping Services delivery is 5-10 estimated business
Days* depending on how far the recipient's location is from the shipping location.
* Delivery times are estimated. Due to COVID-19, expect delays
Shipping in lower mainland Vancouver is delivered by Chit Chats Collect. It takes 1-8 business days. More info: How to pick up Chit Chats Collect Shipment
Order Processing Time
Orders will be fulfilled within 48 hours
If you place the order on Saturday, Sunday or public holidays, your order will be dispatched on the next working day.
Packaging
The INUKBAG orders are shipped in a poly bag if it fits.
Orders will ship in a box if the order does not fit in the poly bag.
Track your order
Once your order is shipped out, you will receive an email about the tracking information.
Please allow 24 hours for the tracking information to show.
You can track the package on the following website accordingly:
USPS: https://tools.usps.com/go/TrackConfirmAction_input
Canada Post: https://www.canadapost-postescanada.ca/track-reperage/en#/home
Chit Chats Shipment: https://chitchats.com/tracking
REFUND POLICY
Return the goods
Our policy is valid for 30 days. If 30 days have passed since your purchase, unfortunately, we cannot provide you with a refund or exchange.
Please email TEAM@INUKBAG.COM first, explaining the reason for the return and attaching the product picture.
We will reply to you via email. After we review and agree to your return, we will reply to you via email. Please send your product to:
110-13988 MAYCREST WAY,
RICHMOND, BC, CA V6V 3C3.
Please do not return the goods you purchased to the manufacturer.
In some cases, only partial refunds are allowed (if applicable)
Any item that is not in its original state, is damaged or lacks parts due to reasons other than our fault.
Any item returned more than 30 days after delivery.
Refund (if applicable)
After receiving and checking your return, we will email you to notify you that we have received your returned product. We will also notify you if we approve or reject your refund.
If you are approved, your refund will be processed and the credit limit will be automatically applied to your credit card or original payment method within 5-10 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this, and you still have not received your refund yet, please contact us at team@inukbag.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at team@inukbag.com and send your item to: 110-13988 MAYCREST WAY, RICHMOND, British Columbia, Canada V6V 3C3.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and he will find out about your return.
Shipping
To return your product, you should mail your product to: 110-13988 MAYCREST WAY, RICHMOND, British Columbia, Canada V6V 3C3
No additional handling fee for returns, but you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $65, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Cancel Order
If order is not fulfilled. You can request the order to be cancelled before it is processed. A refund will be issue in the same form of payment method back to you minus processing fee by Credit Card or PayPal (2.9% + US$0.30). These fees are collected by the Credit Card company when the order is processed, and does not get refunded.
* INUKBAG.COM is not responsible for any broker's fee, custom fee, duties or any other fees accrual during shipping.
From Bottle to Bag
We turn the plastic bottle waste into durable backpack.
Check out the bottle label
Every time you buy a INUKBAG, you are helping reducing the plastic waste created during traveling.
Social Responsible Project
Your purchase is supporting social responsible project such as water cleaning, city plogging, youth care, etc.
ECO Package
We package our products in reusable bag to reduce the waste.
Let customers speak for us
I'm so happy with my purchase, the quality is incredible, the color and the size as they show in the pictures. And more importantly made with recycled materials!
Great backpack and even better story. So glad to help get some plastic bottles out of the watselands.
